Ubivox - Hosting provider issues – Incident details

All systems operational

Hosting provider issues

Resolved
Partial outage
Started over 2 years agoLasted about 4 hours

Affected

Ubivox Platform

Partial outage from 11:48 AM to 4:00 PM

Signup forms

Partial outage from 11:48 AM to 4:00 PM

Newsletter images & links

Partial outage from 11:48 AM to 4:00 PM

E-mail delivery

Partial outage from 11:48 AM to 4:00 PM

API

Partial outage from 11:48 AM to 4:00 PM

Custom domain names (Let's Encrypt)

Partial outage from 11:48 AM to 4:00 PM

Updates
  • Resolved
    Resolved

    Everything seems to be up and running again. We will be monitoring all systems closely for the rest of the day. We will also be expecting an explanation from our hosting provider.

    Apologies for any inconvenience caused.

  • Monitoring
    Monitoring

    Everything seems to be up and running again. We will be monitoring all systems closely for the rest of the day. We will also be expecting an explanation from our hosting provider.

    Apologies for any inconvenience caused.

  • Investigating
    Investigating

    It seems our hosting provider is having network issues which results in the system being partly down. We're investigating, new update in 20 minutes.